A comprehensive guide to handling product returns carefully without upsetting customers

Most customers value the free return offer and only use policies when the...


Entropia forms JV with Rudra Labs, launches B2C IoT services

Marketing consultancy platform Entropia has launched IoT service called Aladdin...


Thailand e-commerce industry projected to grow 8.5 per cent, reach US$9.2B

Thailand is Southeast Asia’s largest e-commerce market with a B2C sector...


Finding the sweet spot of product-market fit? Target what B2B customers really really need

Rather than spending too much time on sales figures or customer acquisition,...


6 lessons I learned as a B2C hardware startup founder

There is not just one big wave; In the ocean, the waves keep coming,...


What are the top e-commerce platforms in Malaysia? We mapped them out and learned some trends

Forecasts say 30 per cent of the region’s e-commerce transactions will...


Malaysia’s Supplycart raises US$500K to make buying office supplies a breeze

Launching Supplycart as a new brand is a strategy by Freshcart Founders Soh...


MatahariMall scores US$100M equity round from Mitsui Group

The investment will consist of several tranches over a 12-month period...