Customer experience: The opportunity that growing businesses are failing to see
Delivering a great customer experience is crucial for the success of your brand...
Kahuna comes out of the gate with customer engagement platform
We keep hearing about the value of customer experience from some of the...
SentiOne raises $3.5 million to monitor social media
While it’s not exactly sentient, Sentione sure sounds like it should...
Cogito leverages human behavior to nudge customer relationships
We’ve all had crappy customer service calls. Primed by staticky...
Temasek, EDBI co-invest in social media management startup Sprinklr’s US$105M funding
The startup helps enterprises manage everything they do on social, from...
Temasek, EDBI co-invest in social media management startup Sprinklr’s US$105M funding
The startup helps enterprises manage everything they do on social, from...