Customer feedback is a development opportunity

To be successful, a company should adopt a consumer-first philosophy that...


Harvestr gathers user feedback in one place

Meet Harvestr, a software-as-a-service startup that wants to help product...


Report: WeWork expected to cut 500 tech roles

After postponing its IPO, WeWork is making big cuts.


A comprehensive guide to handling product returns carefully without upsetting customers

Most customers value the free return offer and only use policies when the...


TechCrunch’s Enterprise event early-bird deadline extended: buy now & save $100

Even the most enterprising startup founders can suffer a bout of procrastination...


‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support

Airbnb's Global Product Director of Customer and Community Support, and Carta's...


NakedPoppy launches curated beauty marketplace for wellness junkies

Cowboy Ventures, Felicis Ventures, Khosla Ventures, Maveron and more are betting...


Verified Expert Brand Designer: Studio Rodrigo

Ritik Dholakia worked as a startup product manager before he co-founded Studio...


‘The Operators’: Slack PM Lorilyn McCue and Google Senior PM Jamal Eason on becoming a product manager and PM best practices

Tim Hsia & Neil Devani Contributor Share on Twitter Tim Hsia is the CEO of...


Videos lead brand creative growth with 3x increase since 2017

James Winter Contributor James Winter is currently the VP of Marketing at...