Customer service: is it still relevant in the age of automation?

A closer look at customer service — the lifeblood of any...


How smaller players are beating the big boys at voice technology

India is a particularly interesting market where local startups are winning...


2019: A hell of a year for marketers with chat and voice bots

More bots with the gift of the gab — and no this isn’t Futurama...


Scout.fm turns podcasts into personalized talk radio

Scout.fm wants to change the way people listen to podcasts. Instead of scouring...


Yobe launches with $1.8M seed to pinpoint a voice in noise

There are times where voice-driven systems don’t work all that well...


Voicery makes synthesized voices sound more like humans

Advancements in A.I. technology has paved the way for breakthroughs in speech...


StatMuse lets you ask a sports question and hear a response from an NFL star

 StatMuse, the sports statistics database that can be queried using natural...


Audioburst launches a web and mobile search engine for audio news

 Audio is beginning to play an increasingly important role in how consumers...