Additionally, Freshworks has also hired former AppDynamics Vice President of Finance and Treasury Suresh Seshadri as its CFO
Indian SaaS company Freshworks raises US$100M led by Sequoia, Accel [press release]
Freshworks, a US- and Chennai-based customer engagement software company, announced today it has secured US$100 million in a new financing round, co-led by Accel Partners and Sequoia Capital, with participation from CapitalG. This brings Freshworks’s total amount of capital raised to US$250 million.
The cash infusion will be used to further expand Freshworks’ worldwide expansion as well as continued investment in its integrated SaaS platform.
Additionally, the company has also hired former AppDynamics Vice President of Finance and Treasury, Suresh Seshadri, as its CFO.
Freshworks provides organisations of all sizes with SaaS solutions for customer support, sales and marketing professionals. To date, over 150,000 organisations worldwide use Freshworks, including NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco. The company is headquartered in San Bruno, Calif., and has offices in India, the United Kingdom, Germany and Australia.
Reports that Google may return to China not true: China Securities Daily [Reuters]
Reports that Alphabet Inc’s Google may return to the Chinese market are not true, state-owned China Securities Daily reported on Thursday, citing information from “relevant departments”.
The Intercept, citing internal Google documents and people familiar with the plans, reported on Wednesday that the search firm is planning a censored version of its search engine for China that will block some websites and certain search terms.
Ryde Obtains Class 1 third-party taxi booking service certificate [press release]
Ryde Technologies, Singapore’s homegrown mobility app, has obtained the certificate for Class 1 third-party taxi booking service from the Land Transport Authority (LTA). Ryde is now able to dynamically fix fares for taxis through the Ryde app, as opposed to booking a taxi and being charged by the meter.
Ryde has started accepting online registration for taxi drivers via its driver app.
Taxi drivers can register for a RydeX account by downloading the Ryde driver app, available now on the Google Play Store. Ryde targets to onboard 7,000 new taxi drivers for its RydeX private-hire service by Q4 2018, bringing the total RydeX driver fleet to over 20,000 — both private-hire and taxi drivers.
Taxi drivers on the Ryde platform can accept both RydeX as well as street hail jobs. There will be less idle time in between jobs and more earning opportunities during off-peak hours. During times of increased demand like weekday rush-hour period, Friday/Saturday nights and on the eve of public holidays, taxi drivers can accept RydeX dynamic surged fares. Lastly, taxi drivers can accept bookings up to three days in advance with its scheduled booking feature. Like RydeX drivers, taxi drivers pay a 10 per cent service fee for each trip completed and are eligible for all RydeX incentives.
India’s AI innovation hub Racetrack.ai raises US$5M in pre-Series A funding [press release]
Racetrack.ai, an AI innovation hub for sales and support, has announced of raising a fund of US$5 million from national and international investors, including Murali Krishnan (ex-President & Founding Member, Biocon), and Dov Kagan (a US- based investor). The list also has names of investors from Singapore, Mauritius, and most of its existing investors.
Racetrack offers two flagship products: Marvin and Turin. Marvin is a smartbot for sales and support, whereas Turing is a smart online and offline business accelerator that helps in better business planning and execution.
With these two products, Racetrack.ai is targeting the fast booming US$100 billion AI market.
Racetrack.ai helps businesses to understand consumers: analyse their requirements & sentiments, suggest them solutions and ensures smooth on-boarding.
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